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Customer Reviews.

service

4

Doing what you say .

05 February 2019

service

5

Efficient helpful

03 February 2019

service

4

It's a bit high maintenance because I 'm fussy! With no garage, I have to tend to it. I don't really mind.

03 February 2019

service

4

Very helpful and professional

02 February 2019

service

5

Professional, friendly staff.Good service.

01 February 2019

service

5

Staff very professional and friendly

31 January 2019

service

5

Lovely lady who works behind service desk was really helpful and professional

16 January 2019

sales

5

Staff explained in detail the process and listened and acted on my individual needs and requests.

10 January 2019

service

5

Excellent service and very friendly

05 January 2019

service

3

I was extremely dissatisfied with the young woman on the service desk. I felt she was bias and not at all helpful. But the rest of the staff were helpful. I do not think that her presentation is factual there is not enough room for an example.

03 January 2019

service

5

Ecxellent service

02 January 2019

sales

5

Lewis listened to what I wanted, asked sensible questions to establish that I knew exactly what I would and would not get and then presented me with a range of options to help me choose the right car.

02 January 2019

service

3

Difficult to get the history of the car Other dealers /manufacturers provide full details of service history. Sytner refused.

01 January 2019

service

4

Proficient service and honest answers to questions

01 January 2019

sales

4

Everything was prepared for the handover as agreed with time given to explain any new directions and questions that I had.Again nothing is too much trouble for the staff

21 December 2018

sales

5

Staff were helpful polite and showed an interest in selling us a mini without being pushy.

21 December 2018

service

5

Friendly staff

21 December 2018

service

5

Issue sorted out, able to have courtesy car. seamless

19 December 2018

service

4.5

Have never been let down by the staff or the service given .. whatever & whenever I've visited

18 December 2018

service

3

As above

18 December 2018

service

5

Carried out completely professionally. Really confident in the work done.

14 December 2018

service

5

I was shown the video of my car during the checks and the car was cleaned inside and out.

14 December 2018

service

5

The use of a courtesy car was a bonus. This made things much easier for me, not having to take a day off from work

13 December 2018

service

5

Jessica was very helpful

13 December 2018

sales

5

I have purchased my fourth Mini from Sytner Swansea, and ive dealt with the same sales advisor Graham Dawson every time, and each time has been completely hassle free. I always get regular updates.

13 December 2018

sales

5

Kept up to date throughout purchase

05 December 2018

sales

5

Delivery was quick, on time and met all expectations.Graham Dawson provided was not too 'pushy' and provided excellent sales support when required.

02 December 2018

service

5

5 stars says it all - doesn't it?

29 November 2018

service

5

All done within time and no problems

27 November 2018

sales

5

Speed of manufacturing and delivery

26 November 2018

sales

5

Such excellent service from Graham Dawson. He knew his product inside out and gave us great confidence on our return after considering a few different cars, deciding on mini itself and finally helping us choose the right one for our needs.

26 November 2018

service

5

Done efficiently, with feedback.

22 November 2018

service

5

Good service

21 November 2018

sales

5

The guy who I dealt with was so competent and kept me informed at every step

20 November 2018

service

4

The way the service was handle was very good but instructions for the position of the drop off box for keys was not clear. The car was going in to Mini so we assumed the drop off box would be by the Mini front door not the BMW - why not have a sign?

19 November 2018

service

5

As far as I so competent to judge, all most satisfactorily completed, with excellent ongoing advice.

19 November 2018

sales

5

Lovely friendly atmosphere.

18 November 2018

service

5

Very efficient and friendly, went that extra mile

16 November 2018

service

3

Impressed with short video sent showing tyres and brakes, but annoyed with the waiting times and lack of returned phonecalls