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Customer Reviews.

sales

5

Maddie helped so much choosing a car and which one was right for me. We had a 48hour test drive which was amazing as you really get a feel for the car you're purchasing. Maddie kept me up to date with progress of my car and it was even ready sooner.

07 July 2019

service

5

Friendly and efficient service

06 July 2019

service

3

Overall everyone was lovely, but I was kept waiting for an hour. Because someone was in a meeting. My car was ready. Lack of communication I think.

05 July 2019

sales

5

I was very satisfied with customer service

05 July 2019

sales

5

Couldn't fault the service

04 July 2019

service

4

all went ok

03 July 2019

service

3

Receptionist manner could be more friendly Also had to go through central booking not local felt more like dealing with robots

02 July 2019

service

5

Friendly staff who arranged for me to be taken into the town centre and picked up again whilst the car was being serviced. Car was not quite ready at time I expected but friendly staff offered me coffee and kept me informed.

02 July 2019

sales

5

Very attentive, kept us update with the progress of our order.

26 June 2019

service

5

Carried out scheduled service on time, car cleaned and hospitality provided whilst waiting for car ....

26 June 2019

service

3

The Aftersales Service agent on the desk was on her own and was trying to juggle customers as best as she could. 1 Agent in my opinion is unacceptable especially as Sytner Swansea now caters for Mini Customers traveling 60 miles like I did from Pembs

26 June 2019

sales

5

As above a week turnaround! Amazing! Lewis Broad was attentive, clear and concise, kept me updated throughout the whole process and even though I imagine a lot of vehicles are sold from the dealer I was still made to feel super special! Thanks Lewis!

24 June 2019

sales

5

Staff were helpful from the time we entered the showroom . We have also spoken to Lewis Broad for advice after purchase of Mini .

24 June 2019

sales

5

Lewis Hughes was very helpful, approachable and was a pleasure to do business with.

24 June 2019

sales

5

Friendly, knowledgeable staff that keep you well informed through out the whole experience.

22 June 2019

service

5

The girl on the service desk was so helpful

17 June 2019

sales

5

ease of all the documents signed,went through all the controls of the car,delivery on time, staff pleasant,and made to feel welcome

17 June 2019

service

5

Great as they kept me informed throughout

17 June 2019

service

5

They did everything they said and more

16 June 2019

sales

5

The staff were very friendly, clear and informative

11 June 2019

service

5

Very / completely satisfied !

10 June 2019

service

3

Service advisor was very nice and friendly (Jess). However paying main dealer prices, I expected my car to be cleaned too.

09 June 2019

service

5

The service team were excellent.

04 June 2019

service

5

I booked the car in for 8 am and arranged a lift back - these were all organised with no problems

04 June 2019

service

5

loved the video. Fabulous idea. Seeing is a better way to take any information on board. Makes the procedure self explanatory.

03 June 2019

service

5

Polite staff, prompt service

29 May 2019

sales

5

Sales executive, Lewis Hughes, was superb from our initial enquiry every step of the way through to collecting the car. A patient, thoroughly professional and friendly person who kept us informed at every stage

29 May 2019

sales

5

It was a very easy process and the car arrived earlier than we were expecting.

25 May 2019

service

5

Always kept informed of the progress of my repair

17 May 2019

service

3

I have to return to have the dash light reset

17 May 2019

sales

5

Charlotte Evans was great !

11 May 2019

service

5

Kept well informed by staff at the centre and even sent an E-Mail on the work done, including a video as the service progressed.

08 May 2019

service

5

Jess looked after me very well

06 May 2019

service

3

No tyre wear measurements limited detail in collection

06 May 2019

service

5

Quick service when dropping and picking the car up and friendly staff.

03 May 2019

service

4

Helpful friendly staff

28 April 2019

sales

5

Customer service was perfect. That Lady Sharot made it easier for me to make my decision

27 April 2019

service

3

Service at the dealership was simple. Car was not cleaned.

24 April 2019

service

5

Very happy with the service recieved, I will be returning for regular maintenance and MOT's for this reason

22 April 2019

service

4

Very satisfied - only downsides were as mentioned above, so just a little room for improvement.