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Customer Reviews.

sales

5

Tim (salesman) was very friendly. He took the time to get to know me and what I wanted. Excellent service. Handover of the car went smootly and the car arrived on time. Would definitely return.

10 October 2017

service

5

everything was sorted

10 October 2017

service

3

The service was all carried out ok. However it is concerning that the vehicle check reported that my front tyres only had 6mm tread. the tyres were brand new only a week before and only covered 100 miles so there is no way they could be that low!

07 October 2017

sales

5

Friendly and curtious through out.

03 October 2017

service

5

Arrangements easy to make and excellent communication from Simon in Service Dept

03 October 2017

service

5

The staff are so helpful nothing is too much trouble and they remember you .

02 October 2017

service

5

They sorted the problem in about 15 minutes

02 October 2017

sales

5

Experienced staff, very helpfull and reliable, good follow up and feed of information

27 September 2017

sales

5

Very friendly, there was a little mix up on names, but was sorted and happy with the service

27 September 2017

service

1

We were we told the vehicle had been checked and no problems identified yet only 4 days later the brakes and discs were changed as they were metal on metal !!My wife was told the car was safe to drive but clearly wasn't, her safety being at risk. !!!

25 September 2017

service

5

I repeat - good service

24 September 2017

sales

5

Peter at Swansea Sytna was amazing, extremely knowledgable and helpful, he s a very nice guy

21 September 2017

service

4

That's what I think.

20 September 2017

service

5

Promp, informative, efficient and courteous customer service.

20 September 2017

sales

5

Peter was really helpful and found the exact specification of car that I was looking for.

18 September 2017

sales

5

The gentlman we dealt with was extremely helpful and not at all like the pushy salesmen we have encountered at other vehicle dealerships.

13 September 2017

service

5

As for Q1. Also follow-up call received to check I was happy and everything was OK. Video received confirming that there were no major problems with my car. This reassurance provides complete peace of mind.

12 September 2017

service

5

MOT. Passed with flying colours and returned valeted.

07 September 2017

service

5

Again I am impressed by the overall customer service that Sytner provide. Great team and I believe loyalty to a company is important.

06 September 2017

service

5

First class service

04 September 2017

service

5

The staff particularly Simon were helpful, friendly, efficient, kept us informed throughout and even telephoned the next day to confirm all was ok with the car

31 August 2017

service

5

I had hoped that the interior light could be fixed at the time I booked the Mini for a service. I like to have the oil & filters changed on my cars changed at least every year and I had to endure a long explanation why this was not necessary.

31 August 2017

service

4

Car was ready exactly when they said, no waiting.

30 August 2017

service

5

Dealt with the problem with no fuss and no notice as I called in.

29 August 2017

service

5

My problem was sorted, not at the first attempt but through perseverance of personnel involved.

28 August 2017

service

5

Very efficient service can't fault them in anyway

26 August 2017

sales

5

As above

26 August 2017

service

5

see above

21 August 2017

service

5

Cos I love you guys!!!

18 August 2017

service

5

Good customer care, as far as I know effective service, car cleaned and because I had broken my foot the collection and delivery service was very much appreciated. The two drivers were brilliant!

17 August 2017

service

4

Well satisfied with staff etc but car 3/4 hour later being ready to be collected

17 August 2017

service

5

Always excellent

16 August 2017

sales

5

Excellent staff, pleasure to deal with.

16 August 2017

sales

5

First class customer care throughout

15 August 2017

service

4

I got what I expected, my car was serviced & as usual it was ready on time

11 August 2017

sales

5

Friendly and informative sales person who took his time explaining from start to finish

10 August 2017

sales

5

Found. E the exact car that I wanted in less than 2 weeks

05 August 2017

service

4

Not 5 stars as the radio nad to be retuned to the previously tuned stations!

03 August 2017

sales

5

Beautiful car, friendly helpful staff, excellent finance agreement.

02 August 2017

service

4

Pleasant informative staff

31 July 2017

service

5

As above

26 July 2017

sales

5

All very helpful and knowledgeable. Throughout all questions were answered quickly,calls and emails returned. Peter Tuckett in particular was exemplary and a credit to MINI.

25 July 2017

service

4

It has been a relatively easy experience dealing with Trainer/Sytnerwho have been helpful throughout.