OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
103 ratings and 85 comments received in the last 90 days.
23 February 2026
Five stars for Leon Jenkins! As a support worker, I've seen many sales experiences, but this was by far the best. He treated the person I support with total respect, involving him in the entire process rather than talking over him.
15 February 2026
From the very beginning, my experience was excellent. Tara is extremely knowledgeable on the cars and explains things very well and clearly. Nothing is ever too much trouble and she couldn't do enough for me. Thank you Tara ??
03 February 2026
Very considerate staff and happy to accommodate us
28 January 2026
Very informative kept me in the know explained everything thoroughly- great service
15 January 2026
Charlotte was very helpful efficient and patient. She kept us informed every stage of the order for the new car and explained all the new technology clearly.
06 January 2026
Graham Dawson set the tone for the whole of our dealings when considering and then purchasing the MINI. Not pushy and extremely supportive throughout the whole process. All of the team that we met were friendly and helpful.
17 December 2025
I was kept informed about the delivery date of my Mini on a regular basis. Very pleased it arrived earlier than expected and found Graham, the sales person, very helpful in explaining how it all worked!
17 December 2025
This is my 3rd car I've bought from mini and Tara her service from start to finish is amazing even after I've had the car she will always check in and always there if I need anything, she goes over and above!
15 December 2025
Very attentive from order to handover
26 February 2026
Polite and efficient service
24 February 2026
Seamless process and Alex was super friendly and helpful (and made us laugh!) x
24 February 2026
It was a very good experience, very attentive pleasant staff! Video on service very helpful!
24 February 2026
Always spot on
23 February 2026
Alex kept me informed all the way through the job
23 February 2026
Really good service, Chantelle kept me informed throughout the period, although it take almost 3 weeks to complete
21 February 2026
Well lo oked after
21 February 2026
Excellent service by helpful and professional staff
21 February 2026
Quicker than expected. Polite staff. All good!
19 February 2026
Fantastic service
FIND Sytner Swansea.
Address
- 375 Carmarthen Road, Swansea, SA5 8LW
Opening Hours
- Mon–Fri:08:00 - 18:30
- Sat:08:30 - 17:00
- Sun:11:00 - 16:00
Phone
- 01792 651 505
Swansea as well as surrounding areas including Neath, Port Talbot, Carmarthen and Porthcawl
Address
- 375 Carmarthen Road, Swansea, SA5 8LW
Opening Hours
- Mon–Fri:08:00 - 18:30
- Sat:09:00 - 12:30
- Sun:CLOSED
Phone
- 01792 651 505
Swansea as well as surrounding areas including Neath, Port Talbot, Carmarthen and Porthcawl
25 February 2026
Graham Dawson, has looked after me, always helpful and goes the extra mile. This will be the third mini he has sold us. He is an asset to your company.