OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
76 ratings and 42 comments received in the last 90 days.
06 June 2022
Charlotte Evans was very helpful and knowledgeable
19 May 2022
Lovely staff,showed us all around the inside of the car .Graham even set up the iPhone app for us.He couldn't have been more helpful
15 May 2022
Service was great
14 May 2022
Graham Dawson the sales manager from Swansea mini was so helpful phone calls to inform me on every situation with having to wait for the car really helpful he couldn't do enough to help me brilliant gentleman great sales rep
10 May 2022
Tara kept me fully up to date with timings. Kind and courteous at all times, helpful and understanding service.
07 May 2022
Yet again excellent service throughout. Nothing too much trouble for staff at dealership from start to handover.
07 May 2022
Excellent service
25 April 2022
Very satisfied
24 April 2022
Extremely friendly and informative staff. We were kept in the loop from start to finish. Tara was absolutely superb; communicative and helpful.
11 June 2022
Lots of information when I arrived, I knew exactly what was going to happen and how long the service was going to take. Really liked the video from the technician.
03 June 2022
MINI Team took care of the matter checked everything, which gave me peace of mind
30 May 2022
Good service
27 May 2022
I am a motability customer. I was concerned that I would have to wait at the service centre while my car was attended to. When I mentioned this to the service call handler,he immediately offered the collection and drop off service for the car. Fab.
27 May 2022
Kept me informed at all times
26 May 2022
Top class
14 May 2022
Professional yet friendly service who kept us updated throughout.
13 May 2022
Thorough check of vehicle with video footage
13 May 2022
Kept full informed at all times , kept to time scale for my job
07 May 2022
Didn't order a courtesy car and I booked a small service instead of a big one and they accommodated me completely.
12 June 2022
The salesman Lewis Broad in Swansea was very helpful and informative. Always responding to my emails.