OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
131 ratings and 77 comments received in the last 90 days.
16 July 2024
Excellent and professional customer service during sales process by Tara Bowen at Sytner Swansea
08 July 2024
Excellent service as always.
03 July 2024
I had a lovely welcome. The processes was smooth and I felt informed in every step of the way in the purchase and delivery. They went out of the way to make it special and memorable.
02 July 2024
Charlotte kept me up to date and informed.
28 June 2024
Very informative and enthusiastic about the car and all its functions.
26 June 2024
Excellent customer service and knowledge
20 June 2024
Tara Bowen sale executive very helpful could not do a enough for you any thing you need is there
15 June 2024
Excellent staff
12 June 2024
Everyone I dealt with, from my initial interest in a new mini to the day I collected it, were so friendly, relaxed but highly professional. They kept me informed at all times but were not 'pushy' which I hate.
21 July 2024
I had no issues, booked in as planned and work undertaken as I waited
21 July 2024
Always kept informed and updated
17 July 2024
Very satisfied
13 July 2024
Very helpful staff
11 July 2024
Always excellent service from the staff
10 July 2024
Friendly and helpful. They were also welcoming to my little dog, which I appreciated.
09 July 2024
Car was serviced well. Drives better. (It did not drive badly before but you could tell it needed a service). New windscreen wipers are fine. No noise at low speed anymore and a perfectly clear screen with every wipe. Car washed to perfection.
09 July 2024
Great service from Alex, pre service call, the call centre had not booked me in for a wait despite confirming they had the day before. Alex spoke with workshop who managed to fit me in, lovely chap who worked on my car
08 July 2024
They look after me
07 July 2024
I waited for my car and the time seemed to go so quick because the atmosphere was nice.
17 July 2024
Friendly and professional service.