OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
128 ratings and 110 comments received in the last 90 days.
08 April 2026
Patient sales,great support on pick up , felt confident to drive away,as an elderly driver this was most important.
05 April 2026
We are very satisfied with the whole experience . The team was very friendly couldn't do enough for us had loads of patience answering all of our questions Tara Bowen was superb can't thank her enough .
03 April 2026
Excellent service
02 April 2026
Leon was very helpful and knowledgeable
01 April 2026
Tara was so helpful and kept us completely informed prior to delivery. She did à first class, comprehensive hand-over
31 March 2026
Graham was knowledgable and kept me updated on when the car would arrive. Very friendly
31 March 2026
From start to finish , Tara was excellent .very warm welcome , able to answer all questions asked. Felt in very capable hands.
27 March 2026
Tara at Sytner Swansea is exceptional, she took the right amount of time to understand my needs and had exceptional customer service from the moment we met to after I had left with the car and she gave me a follow up call within 24 hrs.
26 March 2026
Leon was our salesman who assisted us while we purchased our Mini. Leon has been extremely helpful and couldn't do enough to guide us on our first electric car purchase. Can't praise enough.??
15 April 2026
From booking the appointment to fantastic customer service can not fault our experience
14 April 2026
Friendly staff and good facilties.
13 April 2026
I was time pressured when I came in for the service as I had a funeral to attend. I made this known to the member of staff I checked my vehicle in with. Despite this I was over 45 minutes overtime leaving the centre.
10 April 2026
Excellent service from your Sales Executive Tara and Lewis Hughes (Manager)
09 April 2026
From booking to collecting car the process is seamless and the staff professional, happy and helpful.
06 April 2026
Thank you. Quality of work is excellent. But premium main dealer charges.
05 April 2026
Courteous and professional conduct. Any issues taken care of immediately.
05 April 2026
Polite and helpful staff provided me an area to work whilst service carried out and took no time
05 April 2026
The service was quick and staff were friendly and helpful
01 April 2026
Everything went smoothly, Check in, updates and pick up. All fine. Thanks for looking after me.
FIND Sytner Swansea.
Address
- 375 Carmarthen Road, Swansea, SA5 8LW
Opening Hours
- Mon–Fri:08:00 - 18:30
- Sat:08:30 - 17:00
- Sun:11:00 - 16:00
Phone
- 01792 651 505
Swansea as well as surrounding areas including Neath, Port Talbot, Carmarthen and Porthcawl
Address
- 375 Carmarthen Road, Swansea, SA5 8LW
Opening Hours
- Mon–Fri:08:00 - 18:30
- Sat:09:00 - 12:30
- Sun:CLOSED
Phone
- 01792 651 505
Swansea as well as surrounding areas including Neath, Port Talbot, Carmarthen and Porthcawl
14 April 2026
Tara was a star from beginning to end. Always pleasant, very knowledgeable and kept us informed every step of the way. The centre itself had a warm and welcoming feel. Refreshment were always available.