Lovely staff,showed us all around the inside of the car .Graham even set up the iPhone app for us.He couldn't have been more helpful

Service was great

Professional yet friendly service who kept us updated throughout.

Graham Dawson the sales manager from Swansea mini was so helpful phone calls to inform me on every situation with having to wait for the car really helpful he couldn't do enough to help me brilliant gentleman great sales rep

Thorough check of vehicle with video footage

Kept full informed at all times , kept to time scale for my job

Tara kept me fully up to date with timings. Kind and courteous at all times, helpful and understanding service.

Didn't order a courtesy car and I booked a small service instead of a big one and they accommodated me completely.

Yet again excellent service throughout. Nothing too much trouble for staff at dealership from start to handover.

Excellent service

Very accommodating, easy to deal with and good communication.

excellent service

Again staff were friendly. Was kept informed of all the stages that my car was at via the Mini service app. Received a phone call when promised, I didn't have to chase. Good to know that my car is in "mint" condition.

Very satisfied

Extremely friendly and informative staff. We were kept in the loop from start to finish. Tara was absolutely superb; communicative and helpful.

No problems. Car fixed properly

This is my 2nd experience of purchasing a new MINI from Lewis Hughes, Sales Executive, Sytner, Swansea. On both occasions he has been very helpful and keeps in contact. I was able to collect my MINI early due to a cancellation

Always get feedback and staff explain if there is anything needed to be done.

Took the time to show me the workings of the car

The whole experience was simple, friendly and easy. This is all I am looking for when a car has an MOT, absolutely amazing service, thank you!

staff are helpful and makes servicing my Mini very easy

Excellent friendly and helpful staff from when I booked the car in until I picked it up

Everything was easy

As above - great service from Lewis from the very first moment we walked into the showroom

The handover was quick and thorough and very professional. Communication was excellent from all staff whom I spoke with. All the details regarding GAP, service plans and vehicle equipment were explained in detail during the handover process.

Very professional service given. From dropping the car off at the garage the gentleman dealing with me was polite and able to answer all my questions.

Excellent communication

The whole experience was excellent

Lovely staff, very welcoming and warm.

Again because of the person that dealt with me

Everything was explained at every stage. Kieran and Hayley were extremely helpful and courteous all day. All the staff were very friendly.

I can't really fault the service

Nothing was too much trouble, tea and coffee offered everytime and there was no pressure to purchase. Everything was explained and there were no hidden costs.

Service completed quickly and everyone very heloful

The staff at Sytner Mini Swansea, in particular Lewis Hughes, John Rosser and Tara Bowen were delightful people being very friendly and helpful and I cannot thank them enough.

Tara who assisted us to purchase our mini was exceptional she went above and beyond, her attention to detail and keeping us informed during the very long process was first class

Again very pleasant and knowledgeable

Staff very helpful and polite

Helpful and friendly staff

Great customer care

This is my second JCW from Swansea and despite Worldwide supply issues / delays they kept me informed of every update (both good and bad!). Great dealership and very friendly, can't ask for anything more.

Phone calls then reminders and easy desk service.

Car was worked on as soon as it was dropped off and ready to collect at time given

My experience at the MINI centre was great. The staff were so helpful and always kept me updated on the delivery of my MINI.

Excellent service from the garage

Lewis Hughes went above and beyond and was very helpful showing me all the new features the car had to offer, and also said that if I need any more assistance just to call in and he would be happy to help.

Have experienced no problems with dealing with Mini and have received good service when required.

Very happy with the car, it was just as expected, the car was slow to arrive but this was not the garage's fault

Swansea garage are always outstanding in their dealings with me, courtesy calls, clear explanation of work carried out, can't fault them

No problems no hidden cost