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Customer Reviews.

service

3

Unfortunately they couldn't find the daylt

05 January 2020

service

5

Felt valued as a customer. Not kept waiting.

05 January 2020

service

5

Excellent customer care

05 January 2020

sales

5

Lewis Hughes was courteous and professional throughout the process and kept me informed as things progressed.

03 January 2020

service

4

very good service from front of house but had to return the car after leaving the garage as the tyre light on the dash board returned after the garage had said it had been dealt with and the car was not cleaned very well

03 January 2020

service

4

Service was appropriate and communication this time was ok.

28 December 2019

sales

5

100% satisfied

20 December 2019

sales

5

Very helpful be tara Bowen

19 December 2019

service

3.5

When I arrived to collect my vehicle I was asked to go from Mini to BMW, I asked if the person from Mini could come to me I do not drive a BMW I drive a Mini so wondered why I wasn't told when phoned to collect my vehicle.

19 December 2019

sales

5

easy transaction

18 December 2019

sales

5

We didn't feel we were under any pressure to submit to 'sales talk' and we were comfortable with the whole process of purchasing our new Mini

18 December 2019

sales

5

As stated above, the staff were helpful and friendly, nothing too much trouble for them. They explained everything thoroughly and in detail.

18 December 2019

sales

5

After ordering I was kept informed at ever stage, through to pick up.

18 December 2019

sales

5

Great car great service great people

16 December 2019

service

4

I still keep getting messages to check tyre pressure straight after the health check!

16 December 2019

service

5

Took a bit longer than I expected but the service was good

16 December 2019

service

5

Job went well.

14 December 2019

sales

5

Brilliant service

12 December 2019

service

2

Although it was difficult to resolve the issue, sytner Swansea did honour the information that I had been told from another mini garage who were at fault therefore I did leave feeling more satisfied.

11 December 2019

service

5

no problems, good service. lovely welcome, friendly staff, car cleaned, will return.

09 December 2019

sales

5

All the sales staff were particularly helpful and made my purchase easy and fun.

06 December 2019

service

5

Swansea centre well organised, contacted me prior to the service, confirmed time etc and contacted me promptly when completed

03 December 2019

sales

3

Only had the car for a few days.

02 December 2019

service

5

Jessica Evans was both knowledgable and thoughtful. She helped sort out a problem I had there and then and arranged for a taxi to take me home and collect me when the car was ready. Excellent service all round

02 December 2019

service

5

The staff were aware that I was coming and was greeted warmly and dealt with swiftly

26 November 2019

service

5

Jess was great, changed my times to suit me great stuff

26 November 2019

service

4

Had an advisory to do the brake pads but the car wasn't complaining about them.

26 November 2019

sales

5

Brilliant experience throughout spec/building my car with useless advice from the sales team! Was really impressed by they short video I was sent a couple of days before collect of my car!

25 November 2019

service

5

Jess was chatty and friendly.

18 November 2019

sales

5

So friendly and attenuative. Nothing was too much trouble and plenty of time was given to evaluate the suitability of the car and test drive.

18 November 2019

service

5

Can't fault anything.

16 November 2019

service

2

Almost no information given, whether oil was changed, fluids topped up, what was found at MOT (eg. gases/particulates reading). no written details of depth of tyre treads, brake pad wear. Generally uninformative.

12 November 2019

sales

5

Charlotte Evan's at Swansea went over and beyond to ensure I had a positive experience.

11 November 2019

service

5

First class

11 November 2019

sales

5

Good customer service from sales staff

07 November 2019

sales

5

Tara was completely customer focused and understood our needs.

06 November 2019

sales

5

Very professional service

03 November 2019

service

5

Jess was so helpful and made sure that the whole process was easy while keeping me up to date. She was brilliant - whatever you pay her is not enough!

03 November 2019

sales

5

Everything was explained to me and I was keeper upto date with any news on updates on delivery dates ect

02 November 2019

sales

4

Overall happy with all the staff and service, my only negative is that I didn't get a promised follow up call to see how things were a few days after collecting the car. Unfortunately there were a few minor issues to resolve.

02 November 2019

service

5

Because I was completely satisfied

02 November 2019

sales

5

The complete experience was exceptional.

31 October 2019

sales

5

I was completely satisfied with the service during the purchase and delivery of the car, I received constant updates on the vehicle, photos and videos when it arrived, and the turnover was extremely quick from then

28 October 2019

service

3.5

The staff very friendly and accommodating, all issues addressed . The car was hoovered well, small detail which would have given completely satisfied would have been a clean of the dashboard and console.

27 October 2019

service

5

Trouble free

26 October 2019

service

3

The Service Desk was great but I didn't like the recommendation from the mechanic that my brake pads should be changed, just 24 hours after passing an MOT.

24 October 2019

service

4

Service was done with really good information about what was done to the car. However, I thought there would be a tyre change as well, but I had to wait a week as the wrong tyres were in stock.

22 October 2019

sales

5

Friendly atmosphere, made to feel very welcome.

17 October 2019

sales

5

At synter Swansea the staff go above and beyond for the buyer

15 October 2019

sales

5

Cant fault the Mini Centre.