Very helpful staff, kept in touch with the progress of manufacture, always very informative

Free coffee. Good waiting area kept informed about progress of service/ MOT

I was just satisfied. But it is what I expect.

Great personal service. Very polite and customer focused.

Lewis is very enthusiastic and friendly

Happy

From the beginning when ordering my Countryman to when I collected it from the showroom nothing was to much trouble for Lewis Hughes the representative at Sytner Mini. He was friendly, very helpful & attentive plus he kept in regular touch with me.

Really helpful including saving me the problem of having to drive the 60 or so miles to their premises by getting the car collected and delivered back to me by one of the sales staff who lives locally.

Clear and friendly service together with efficient timings.

The Swansea garage provides a first class customer based service, great updates etc

Completely satisfied

I had an issue after buying my mini that was rectified without question leaving me with full confidence in the mini brand

The speed at which the vehicle was delivered from ordering was extremely fast

Lovely friendly chap

Once again Lewis walked me through the process amazingly

The order had to be placed online which is something totally new to me, every other car I have chosen has been in the showroom. The delivery was in a safe environment and Lewis Hughes the salesperson made the handover extremely easy.

Everything was carried out satisfactorily

Attentive and helpful service.

Brilliant staff

My car was attended too without booking it in.

Samantha Hurford kept me in the loop through out the whole process and called as she said she would. Very polite and professional. Liked receiving the video of the inspection as well as it highlighted potential issues.

Friendly staff good communication

Easy and faultless Car was picked up and was given a courtesy car

Staff were very welcoming and did what they said in the welcome meeting .

Booked with no troubles, and at a time I want

Outstanding service, much improved on previous experience

Helpful friendly ands efficient staff

Staff were helpful, conscientious and made the experience really enjoyable

Again, what could have been an impersonal experience was made a lot more engaging thanks to Sam's input

Very organised. No concerns

Nothing to fault.

We had excellent service form Tara Bowen at Mini Swansea

Polite staff, excellent service

Lady I dealt with was very good and explained everything and kept me up to date even after I left the showroom for a stroll.

I accidentally took my vehicle in a week early but the Staff at Sytner Swansea were fantastic and actually got my car fixed for me over the next couple of days - to me that was fantastic!

Reception service was good and service was completed by the agreed time.

Because you were all very kind and helpful in any way

Lewis and Charlotte were very helpful and went above and beyond to help us. Even bringing the car to my fathers home, after he'd spent a week in hospital, and wasn't well enough to collect his Mini himself.

Excellent service from Jessica

To say completely satisfied is an understatement. Lewis Hughes (Sytner Swansea MINI) is a great guy, never felt pressured once and takes his time to work with you and make sure you get the exact car you want. Next will be a JCW and will be using him.

My first visit to Sytner MINI Swansea. Formerly a BMW customer at Sytner. Staff friendly and couldn't have been any easier

I wasn't kept waiting long and the service I received was excellent. I was made welcome by Elaine (?) on reception while I waited. She was thoughtful enough to let me know the toilets were available for me to use, and suggested I bring my own coffee

Even with COVID restrictions the process was made very easy to complete.

Well informed and friendly staff

Everything went very well, Hayley as always goes above and beyond to help

They completed the work in a timely manor.

All went smoothly

From start to finish everyone was very helpful. Special mention for Lewis Hughes: outstanding service and help from the start of the buying process to the delivery of the car at home ! After sales questions answered within minutes. Happy customer!

Again, Sam, at the service desk was the most informative and always willing to take my calls

I found my experience dealing with Lewis Hughes to be faultless.He showed great empathy,compassion and understanding towards my difficult position after my husband's recent death.He dealt with every aspect of the sale sensitively and professionally.