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Customer Reviews.

sales

5

Lovely staff,showed us all around the inside of the car .Graham even set up the iPhone app for us.He couldn't have been more helpful

19 May 2022

sales

5

Service was great

15 May 2022

service

5

Professional yet friendly service who kept us updated throughout.

14 May 2022

sales

5

Graham Dawson the sales manager from Swansea mini was so helpful phone calls to inform me on every situation with having to wait for the car really helpful he couldn't do enough to help me brilliant gentleman great sales rep

14 May 2022

service

5

Thorough check of vehicle with video footage

13 May 2022

service

5

Kept full informed at all times , kept to time scale for my job

13 May 2022

sales

5

Tara kept me fully up to date with timings. Kind and courteous at all times, helpful and understanding service.

10 May 2022

service

5

Didn't order a courtesy car and I booked a small service instead of a big one and they accommodated me completely.

07 May 2022

sales

5

Yet again excellent service throughout. Nothing too much trouble for staff at dealership from start to handover.

07 May 2022

sales

5

Excellent service

07 May 2022

service

5

Very accommodating, easy to deal with and good communication.

06 May 2022

service

5

excellent service

05 May 2022

service

4

Again staff were friendly. Was kept informed of all the stages that my car was at via the Mini service app. Received a phone call when promised, I didn't have to chase. Good to know that my car is in "mint" condition.

27 April 2022

sales

5

Very satisfied

25 April 2022

sales

5

Extremely friendly and informative staff. We were kept in the loop from start to finish. Tara was absolutely superb; communicative and helpful.

24 April 2022

service

5

No problems. Car fixed properly

23 April 2022

sales

5

This is my 2nd experience of purchasing a new MINI from Lewis Hughes, Sales Executive, Sytner, Swansea. On both occasions he has been very helpful and keeps in contact. I was able to collect my MINI early due to a cancellation

23 April 2022

service

5

Always get feedback and staff explain if there is anything needed to be done.

21 April 2022

sales

5

Took the time to show me the workings of the car

21 April 2022

service

5

The whole experience was simple, friendly and easy. This is all I am looking for when a car has an MOT, absolutely amazing service, thank you!

19 April 2022

service

5

staff are helpful and makes servicing my Mini very easy

19 April 2022

service

5

Excellent friendly and helpful staff from when I booked the car in until I picked it up

19 April 2022

service

5

Everything was easy

18 April 2022

sales

5

As above - great service from Lewis from the very first moment we walked into the showroom

18 April 2022

sales

5

The handover was quick and thorough and very professional. Communication was excellent from all staff whom I spoke with. All the details regarding GAP, service plans and vehicle equipment were explained in detail during the handover process.

16 April 2022

service

5

Very professional service given. From dropping the car off at the garage the gentleman dealing with me was polite and able to answer all my questions.

15 April 2022

sales

5

Excellent communication

13 April 2022

service

5

The whole experience was excellent

11 April 2022

service

5

Lovely staff, very welcoming and warm.

11 April 2022

service

5

Again because of the person that dealt with me

09 April 2022

service

5

Everything was explained at every stage. Kieran and Hayley were extremely helpful and courteous all day. All the staff were very friendly.

08 April 2022

service

5

I can't really fault the service

06 April 2022

sales

5

Nothing was too much trouble, tea and coffee offered everytime and there was no pressure to purchase. Everything was explained and there were no hidden costs.

01 April 2022

service

5

Service completed quickly and everyone very heloful

01 April 2022

sales

5

The staff at Sytner Mini Swansea, in particular Lewis Hughes, John Rosser and Tara Bowen were delightful people being very friendly and helpful and I cannot thank them enough.

30 March 2022

sales

5

Tara who assisted us to purchase our mini was exceptional she went above and beyond, her attention to detail and keeping us informed during the very long process was first class

29 March 2022

sales

5

Again very pleasant and knowledgeable

26 March 2022

sales

4

Staff very helpful and polite

26 March 2022

service

5

Helpful and friendly staff

25 March 2022

service

5

Great customer care

23 March 2022

sales

5

This is my second JCW from Swansea and despite Worldwide supply issues / delays they kept me informed of every update (both good and bad!). Great dealership and very friendly, can't ask for anything more.

21 March 2022

service

5

Phone calls then reminders and easy desk service.

19 March 2022

service

5

Car was worked on as soon as it was dropped off and ready to collect at time given

18 March 2022

sales

5

My experience at the MINI centre was great. The staff were so helpful and always kept me updated on the delivery of my MINI.

16 March 2022

sales

5

Excellent service from the garage

16 March 2022

sales

5

Lewis Hughes went above and beyond and was very helpful showing me all the new features the car had to offer, and also said that if I need any more assistance just to call in and he would be happy to help.

16 March 2022

service

5

Have experienced no problems with dealing with Mini and have received good service when required.

16 March 2022

sales

5

Very happy with the car, it was just as expected, the car was slow to arrive but this was not the garage's fault

15 March 2022

service

5

Swansea garage are always outstanding in their dealings with me, courtesy calls, clear explanation of work carried out, can't fault them

15 March 2022

service

5

No problems no hidden cost