Very friendly and efficient service
Very friendly and efficient service
easy and kept up to date with progress
Courteous staff and car was completed satisfactorily on time
Tara was our sales person at Swansea . We initially went in the car sales dept to search for a second hand purchase however Tara was so helpful and on seeing her new car I was smitten . Tara was exceptionally professional & informative. Thank you T
Considering the issues around Covid the service was well organised.. care being taken to make sure things were safe for me & Mini staff The service only took an hour all together
Yes they're very helpful
i was kept informed and the time for the service was excellent
From booking to collecting excellent service
Sytner Swansea provided an excellent and efficient repair solution
Went that extra mile for getting the car I really wanted
Complete care throughout. Answered all of my questions and kept in touch throughout.
Sales person was knowledgeable and attentive but not pushy.
I am extremely satisfied with my experience with Sytner Swansea Mini. It was only six weeks from my initial contact with Sytner Swansea Mini on 18/10/2020 to driving away my new car on 30/11/2020.
Everything was very straight forward and Lewis kept me updated at every stage of the process. We didn't have the car delivered but the picking up process went very smoothly, especially with the current climate as it is.
Listened, checked some points I raised, gave comprehensive feedback. Good management of COVID issues too.
I was dealt with from initial contact to completion of the fault with wonderful courtesy and professionalism.
Good service as it's always been.
Nothing was too much bother for the team
Everything promised was completed.
Everything was done in a professional manner, keeping strictly to the rules with regard to Covid19, and being kept fully informed with what was required with the vehicle.
Car loan made it easier to leave car for the week to resolve the boot area water ingress. After an initial visit the dealer quickly arranged for the repair and loan for the following week, which was excellent as weather constantly raining.
Liked the video link sent during service to show what the car looked like underneath etc.
Very polite and informative
Our new Clubman Cooper S All 4 is as amazing to drive as we hoped it would be! Sporty, stylish and automatic whats not to love about it. Our new car perfectly matches our life at this time. Thank you to Lewis in Swansea for all your help ??
The team at Sytner have worked so well, especially considering the circumstances. Great service form a great team
You did what we wanted
Warm welcome and lots of friendly support as I was staying and waiting for the car.
The purchase was handled by Lewis Hughes and John Rosser and neither could have been more helpful and welcoming. The whole process was handled efficiently and in a friendly manner and I was made to feel a valued customer.
Brilliant even through COVID-19
As a disabled driver who is also a wheelchair user the features in the car are great and the service of the staff members were brilliant.
Completely professional polite and made everything so easy
Good comms and information provided, felt comfortable asking questions and getting all the things I required.
Receptionist was terrific
Very efficient and friendly
Both Graham and Charlotte in sytner were very helpful from the moment I stepped into the dealership, they were informative in explaining how to hand my car back, very professional and knowledgable.
cant fault the customer care
Great staff who are customer focused
Made to feel welcome.