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Customer Reviews.

service

5

Friendly, punctual, factual and helpful

15 October 2020

sales

5

Very efficient staff

10 October 2020

sales

5

Friendly and knowledgable staff who treated us as more than just customers

09 October 2020

sales

5

Lewis made it extremely easy to purchase and receive delivery of my new car, with all the restitutions in place.

08 October 2020

service

5

Really friendly and helpful when I was purchasing a new car, they didn't pester too much and gave me time and information as requested. I didn't feel forced into making a decision and they were extremely supportive with all my requirements.

05 October 2020

service

5

efficient, friendly

03 October 2020

service

5

The staff are nice and approachable.

03 October 2020

sales

5

Lewis made the whole process of car selection, specification, test drive, order through to delivery and hand-over painless. He was great to deal with.

03 October 2020

sales

5

Lewis was excellent. Thorough but not too pushy.

02 October 2020

sales

5

Regular contact from Charlotte to keep me updated with the process of getting the Mini.

01 October 2020

sales

5

The service was excellent friendly and professional and not sales aggressive. There was great attention to detail and to the overall customer experience.

28 September 2020

service

4

Swansea Sytner is a great facility, it's such a shame that Sytner Haverfordwest has closed. We purchased the car from there and they always gave outstanding service.

28 September 2020

sales

5

Managing the sale was good. The hand over was extremely easy.

28 September 2020

sales

5

The process was stress free and we had the full attention of our Sales Manager Tara who looked after us amazingly.

28 September 2020

sales

5

Lewis & the team at Swansea were welcoming, friendly & knowledgeable, keeping me informed throughout the purchase process.

28 September 2020

service

1

I was trying to sort out a warranty claim and I was merely fobbed off. They wasted my time. I drove 75 miles each way and spent more than three hours driving and they did not do what was arranged. What they told me could have been done by phone.

28 September 2020

sales

5

Purchase options were clearly explained. Handover was professional with time taken to run through the controls of the car.

26 September 2020

sales

5

During these unprecedented times couldn't ask for more

22 September 2020

sales

5

Tara was a great sales person who demonstrated excellent product knowledge, great communication throughout the dales process.... a real joy to deal with

20 September 2020

sales

5

I was kept upto date on the progress of my new car and Lewis was always ready to talk to me when I called he made the whole experience feel very special to me even though he must see a lot of customers

19 September 2020

sales

4.5

Tara took details of the Mini I would like, located it at another branch, obtained it and at each stage kept in touch with me

19 September 2020

service

5

Very good email video

18 September 2020

sales

5

Fantastic customer service at Swansea Mini. My sales person Charlotte Evans, made me feel very relaxed and comfortable and made the whole buying experience much more enjoyable

18 September 2020

sales

5

No pressure, all options explained and not rushed in my decision making

18 September 2020

service

5

Efficient and professionally handled.

18 September 2020

service

4

As expected

12 September 2020

service

5

Work completed in less time than indicated and no problems

07 September 2020

service

5

No complaints at all

07 September 2020

service

4

Lovely friendly staff and quick service.

06 September 2020

service

5

Well I was only having my tyre pressure checked as each tyre was giving a different measurement, but I was treated very well.

06 September 2020

service

5

Because the staff go above and beyond to accommodate.

05 September 2020

service

4

No problems

04 September 2020

service

5

Excellent experience

04 September 2020

service

5

It was in for mot. Didn't have to wait too long.

04 September 2020

service

4

I have been treated very well!

30 August 2020

service

5

Always had good service from Haverfordwest. Shall be sad to see them them go .

24 August 2020

sales

5

They were all excellent couldn't have made me feel more welcome

23 August 2020

sales

5

Good all round

23 August 2020

service

4.5

Every one was very helpful.

23 August 2020

service

5

Always treated with excellent service

19 August 2020

service

4

It longer that I was told it would take it 3 hours instead of 1.5 as I was told

18 August 2020

sales

5

Everything went smoothly and Charlotte Evans was so helpful.

17 August 2020

sales

5

FROM THE FIRST MOMENT OF ENTERING YOUR SHOWROOM, THE SALES MAN (LEWIS HUGHES) WAS MOST HELPFULL WITH THE INFORMATION WE REQUIRED.

12 August 2020

service

5

I was kept informed throughout.

09 August 2020

service

5

Excellent service, friendly staff

09 August 2020

service

5

Efficient friendly service

09 August 2020

service

5

Did everything I needed. Friendly and efficient

08 August 2020

sales

5

Very good advice

04 August 2020

sales

5

everything was just easy to deal with

04 August 2020

sales

5

I had all the help possible from the team at my mini centre especially from Lewis Hughes