Friendly, punctual, factual and helpful

Very efficient staff

Friendly and knowledgable staff who treated us as more than just customers

Lewis made it extremely easy to purchase and receive delivery of my new car, with all the restitutions in place.

Really friendly and helpful when I was purchasing a new car, they didn't pester too much and gave me time and information as requested. I didn't feel forced into making a decision and they were extremely supportive with all my requirements.

efficient, friendly

The staff are nice and approachable.

Lewis made the whole process of car selection, specification, test drive, order through to delivery and hand-over painless. He was great to deal with.

Lewis was excellent. Thorough but not too pushy.

Regular contact from Charlotte to keep me updated with the process of getting the Mini.

The service was excellent friendly and professional and not sales aggressive. There was great attention to detail and to the overall customer experience.

Swansea Sytner is a great facility, it's such a shame that Sytner Haverfordwest has closed. We purchased the car from there and they always gave outstanding service.

Managing the sale was good. The hand over was extremely easy.

The process was stress free and we had the full attention of our Sales Manager Tara who looked after us amazingly.

Lewis & the team at Swansea were welcoming, friendly & knowledgeable, keeping me informed throughout the purchase process.

I was trying to sort out a warranty claim and I was merely fobbed off. They wasted my time. I drove 75 miles each way and spent more than three hours driving and they did not do what was arranged. What they told me could have been done by phone.

Purchase options were clearly explained. Handover was professional with time taken to run through the controls of the car.

During these unprecedented times couldn't ask for more

Tara was a great sales person who demonstrated excellent product knowledge, great communication throughout the dales process.... a real joy to deal with

I was kept upto date on the progress of my new car and Lewis was always ready to talk to me when I called he made the whole experience feel very special to me even though he must see a lot of customers

Tara took details of the Mini I would like, located it at another branch, obtained it and at each stage kept in touch with me

Very good email video

Fantastic customer service at Swansea Mini. My sales person Charlotte Evans, made me feel very relaxed and comfortable and made the whole buying experience much more enjoyable

No pressure, all options explained and not rushed in my decision making

Efficient and professionally handled.

As expected

Work completed in less time than indicated and no problems

No complaints at all

Lovely friendly staff and quick service.

Well I was only having my tyre pressure checked as each tyre was giving a different measurement, but I was treated very well.

Because the staff go above and beyond to accommodate.

No problems

Excellent experience

It was in for mot. Didn't have to wait too long.

I have been treated very well!

Always had good service from Haverfordwest. Shall be sad to see them them go .

They were all excellent couldn't have made me feel more welcome

Good all round

Every one was very helpful.

Always treated with excellent service

It longer that I was told it would take it 3 hours instead of 1.5 as I was told

Everything went smoothly and Charlotte Evans was so helpful.

FROM THE FIRST MOMENT OF ENTERING YOUR SHOWROOM, THE SALES MAN (LEWIS HUGHES) WAS MOST HELPFULL WITH THE INFORMATION WE REQUIRED.

I was kept informed throughout.

Excellent service, friendly staff

Efficient friendly service

Did everything I needed. Friendly and efficient

Very good advice

everything was just easy to deal with

I had all the help possible from the team at my mini centre especially from Lewis Hughes