All seemed to go smoothly
All seemed to go smoothly
Great communication throughout
I received wonderful service from Sam. My issue was sorted out with great efficiency and care.
everything was first class
Car booked in for MoT with curiosity car arranged, very quick and easy process. Good communication.
Lewis kept me informed of the progress on my new mini. Always helpful and informative.
Good communication, keeping me in the loop of every stage of purchasing the mini!!
Service was excellent. Staff were helpful and friendly, keeping me informed of waiting times and making sure I was comfortable.
Again the woman I felt with was very helpful and couldn't do enough for me bravo Synter Swansea
Sam was very nice, friendly and kept me updated throughout the day on the progress they were making with my vehicle
My mini was booked for a service and MOT it was discovered an issue with the rear brake calliper had seized. This work was completed to a high standard and the car returned to me with a full MOT.
I received good service all round.
Pleasant and efficient from beginning to end. Thank you.
Top class service from star to handover
Work done on time & Explained.
Pleasant staff anxious to help.
See above Polite/cheerful/helpful Explain what's going on
They carried out work that was needed to be done within time specified
Efficient, friendly and willing to go the extra mile to ensure that I was happy with my new car.
Appointment when convenient for me.
The staff in Swansea are great, really down to earth & helpful.
Sam the lady who greeted us was courteous , helpful and efficient. The car was serviced within the time frame arranged . It was then returned after having been washed . While we waited the waiting area was clean and comfortable .
The lady who booked me in for the service was exceptionally helpful and friendly! She did everything she could to assist me! Even took my keys off my key ring to prevent me breaking my nails! She also advised I could work in the seating while waiting
Work carried out as explained and within time scale quoted
Very pleasant staff, made to feel very welcome and kept up to date with progress of the service.
Friendly and helpful staff
A thorough check was carried out and the performance of the car shows this.
Great staff ,very professional service
Tara at Sytner Swansea was exceptional
I liked dealing with Sam who was very helpful.
Friendly polite service by the team. Car was returned on time as requested.
Fitted me in at short notice and solved a minor problem quickly and efficiently.
Great staff and service
Competent and kept me well informed
Samantha Hurford ( Service department ) was absolutely amazing far better than the 5 star rating and always kept in touch with myself and another instructor of mine who had similar problems with her Mini recently , Extremely Professional .
There was a problem with the horn mechanism which fell just outside the warranty period . Hayley spoke to her manager and mini agreed to replace it for me and only charged for labour.
Tara was extremely helpful and knowledgeable. She's perfect for the job!
All work done above satisfaction.
They went over an above.
I was completely satisfied of the whole experience
Customer service very good
We test drove a electric mini and tara was excellent giving us all the instructions we needed. When we got back she went through all the details we needed.
Straight forward to arrange appointment. No fuss and efficient service time 30 mins less than planned!
Courteous and friendly service nothing to much trouble
Customer service just exceptional
No problems with car and done promptly